Rockshire Care Centre is committed to respecting the privacy rights of all visitors to our Website.
Personal data generally means information that can be used to individually identify a person, and processing generally covers actions that can be performed in connection with data such as collection, use, storage and disclosure. We are the controller of your personal data processed in connection with the Website.
2. PERSONAL DATA WE COLLECT
3. PERSONAL DATA COLLECTED DIRECTLY FROM YOU
In running and maintaining our Website, we may collect and process the following information below:
- email address;
- Mailing address;
- Telephone number;
4. PERSONAL DATA COLLECTED WE AUTOMATICALLY COLLECT
Some personal data is automatically collected when you use the Website, such as:
- IP Address;
- Device Identifiers
- Browser Information;
- Cookie Data
5. HOW WE USE PERSONAL DATA
We process personal data to operate, improve, understand and personalise our services e.g. we use personal data to:
- personalise content based on your preferences;
- communicate with you;
- protect against or deter fraudulent, illegal or harmful actions;
- respond to user inquiries;
- provide support and assistance;
- comply with our legal or contractual obligations;
- enforce our terms and conditions;
- resolve disputes;
6. LAWFUL BASIS FOR PROCESSING
We will not use your personal data for marketing purposes without your consent. If you wish to stop receiving marketing communications from us, you can opt out at any time by clicking the “opt-out” link at the bottom of any marketing communication from us or by contacting us at the e-mail provided on our website.
7. INDIVIDUAL DATA SUBJECT RIGHTS
Data Protection Laws provide certain rights in favour of data subjects (the “Data Subject Rights“).
Data Subject Rights include the right of a data subject to:
- access personal data;
- rectify or erase personal data (i.e. right to be forgotten);
- restrict processing;
- data portability;
- object to processing;
- object to automated decision making (including profiling);
These Data Subject Rights will be exercisable by you subject to limitations as provided for under Data Protection Laws.
You may make a request to us to exercise any Data Subject Right by contacting the e-mail address provided on our website. Your request will be dealt with in accordance with Data Protection Laws;
8. HOW WE SHARE DATA WITH OUR PARTNERS
We do not share any personally identifying data with third parties and will not disclose your personal data to any other party except as set out in this policy.
We may be required to disclose personal data in some scenarios e.g. when you violate our terms and conditions or other policies. We may disclose such personal data, at our sole discretion, if we believe it necessary or appropriate in connection with investigation of fraud, IP infringement, piracy, or other unlawful activity. This may require disclosure of your name, address, phone number, email or company name.
We may engage other companies and people to perform tasks on our behalf (i.e. processors) and may need to share your information with them to provide you with our services.
In some cases, we may buy or sell its assets which may involve the transfer of customer information. We will transfer such information if we are acquired by or merged with another company. In this event, we will notify you by email.
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal data to law enforcement, other government officials, or other third parties without a court order, law enforcement request, legal process, or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to protect our rights or the rights of third parties, prevent physical harm or financial loss, or to report suspected illegal activity.
9. DATA RETENTION
10. THIRD PARTY LINKS
11. SERVICE-RELATED ANNOUNCEMENTS AND CHANGES
12. CONTACTING US
While you may make a complaint in respect of our compliance with Data Protection Laws to the Data Protection Commission, we ask that you contact us in the first instance to give us the opportunity to address your concerns.
This Policy was last updated on 1st July 2021.